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Great data doesn’t matter if it doesn’t make sense. Without a clear way to spot trends, compare scores, and read comments, it can feel impossible to take action. That’s why first-rate reporting technology is paramount to understanding what consumers

From desktop to mobile app, smg360 software is the most intuitive and innovative data integration and CX reporting software available.

In an increasingly competitive marketplace constantly expanding across new touchpoints, you have to be agile enough to get from holistic insights to location-level action. But when your CX reporting is tethered to a backroom computer, you risk

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and

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